Refund policy

Return & Refund Policy

At Flexora, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns You have 7 days from the date of delivery to request a return. To be eligible, items must be unused, in their original condition, and in original packaging. Certain items such as perishables, digital products, and items marked as final sale are not eligible for return.

Refunds & Exchanges Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange. If approved, you may choose either:

• A full refund to your original payment method (processed within 5–7 business days), or
• An exchange for another item of equal or lesser value.

How to Initiate a Return Contact us at [your support email] within 7 days of delivery with your order number and reason for return. We will provide return instructions.

Damaged or Incorrect Items If you received a damaged or wrong item, please contact us immediately with photos and we will resolve it at no cost to you.

Shipping Costs Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.